Last updated: February 17, 2026
These Terms of Service ("Terms") govern your access to and use of the MateFootball platform ("Service"), operated by Mate Academy Oy (Business ID: 3591146-1), a company registered under the laws of Finland, with its registered office in Finland ("Company", "we", "us", or "our").
By creating an account or using the Service, you ("User", "you", or "your") agree to be bound by these Terms. If you do not agree, you may not use the Service.
2.1. You must be at least 13 years of age to create an account on the Platform. Users between 13 and 18 years of age must have the consent of a parent or legal guardian, who agrees to be bound by these Terms on behalf of the minor.
2.2. By registering, you represent and warrant that (a) all information you provide is accurate, current, and complete; (b) you have the legal capacity to enter into these Terms; and (c) your use of the Service does not violate any applicable law or regulation.
2.3. Coaches must be at least 18 years of age and must provide accurate professional credentials. The Company reserves the right to verify Coach qualifications and reject or terminate Coach accounts at its discretion.
3.1. You must register for an account to access most features of the Service. Authentication is handled through our third-party identity provider (Clerk). You are responsible for maintaining the confidentiality of your login credentials.
3.2. You agree to (a) provide accurate and complete registration information; (b) promptly update your information if it changes; (c) not create more than one personal account; (d) not share your account with others; and (e) immediately notify us of any unauthorized use of your account at [email protected].
3.3. You are responsible for all activities that occur under your account, whether or not authorized by you. The Company is not liable for any loss or damage arising from unauthorized use of your account.
The Platform offers the following subscription tiers: Free (limited access), Beginner, Advanced, and Pro. Each tier provides different levels of access to Content and features as described on the Platform. A free tier is available with limited functionality.
New subscribers may be eligible for a 7-day free trial period. During the trial, you will have access to the features of your selected plan. A valid payment method is required to start a trial. If you do not cancel before the trial period ends, your subscription will automatically convert to a paid subscription and you will be charged the applicable fee.
All payments are processed securely through Stripe. Subscription fees are billed in advance on a monthly or yearly basis, depending on your selected billing cycle. All prices are displayed in euros (€) and include applicable value-added tax (VAT) at the rate required by Finnish law (currently 25.5%).
We reserve the right to change subscription prices. Any price increase will be communicated to you at least 30 days before it takes effect. If you do not agree to the new price, you may cancel your subscription before the change takes effect. Continued use after the price change constitutes acceptance of the new price.
Subscriptions automatically renew at the end of each billing period (monthly or yearly) unless cancelled before the renewal date. You authorize us to charge your payment method on file for each renewal period.
You may cancel your subscription at any time through the Stripe Billing Portal accessible in your account settings. Cancellation takes effect at the end of the current billing period. You will retain access to your subscription features until the end of the period you have already paid for. No partial refunds will be provided for unused portions of a billing period.
If a payment fails, we will attempt to charge your payment method again. If payment continues to fail, your subscription may be downgraded to the Free tier. We will notify you by email before any downgrade occurs.
Refunds are handled on a case-by-case basis. If you believe you are entitled to a refund, contact us at [email protected] within 14 days of the charge. Consumers within the European Union have the right to withdraw from a distance contract within 14 days of purchase under the Consumer Protection Act (kuluttajansuojalaki, 38/1978), unless the digital content service has been fully performed with your prior express consent and acknowledgment that you thereby lose your right of withdrawal.
Players may book coaching sessions with available Coaches through the Platform. A booking is confirmed once payment is successfully processed. The standard coaching rate is €90 per hour (VAT included), unless otherwise specified for special programs or packages.
Booking cancellation policies are as follows: (a) cancellations made more than 24 hours before the session start time are eligible for a full refund; (b) cancellations made less than 24 hours before the session start time may not be eligible for a refund; (c) Coaches who cancel a confirmed session must offer a rescheduled session or the Player will receive a full refund.
Coaches are independent service providers, not employees of Mate Academy Oy. Coaches are responsible for (a) providing professional and competent coaching services; (b) maintaining accurate availability calendars; (c) arriving on time for confirmed sessions; and (d) complying with all applicable laws and professional standards.
The Platform may offer discount codes and session packages. Discount codes are subject to their individual terms, including expiration dates and usage limits. Session packages must be used within the validity period specified at the time of purchase and are non-transferable.
All Content on the Platform, including but not limited to training videos, text, graphics, logos, trademarks, software, and user interface design, is the property of Mate Academy Oy or its licensors and is protected by Finnish and international copyright, trademark, and other intellectual property laws.
Subject to your compliance with these Terms and your active Subscription, we grant you a limited, non-exclusive, non-transferable, revocable license to access and view the Content solely for your personal, non-commercial use. This license does not include the right to (a) download, copy, reproduce, or distribute Content; (b) modify or create derivative works; (c) publicly display or perform Content; (d) reverse engineer any software; or (e) use Content for commercial purposes.
By submitting content to the Platform (including reviews, profile information, and challenge submissions), you grant Mate Academy Oy a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display such content in connection with the operation of the Service. You represent that you have the right to grant this license and that your content does not infringe the rights of any third party.
You agree not to:
8.1. The Content provided through the Platform is intended for general football training and educational purposes only. It does not constitute medical advice, physical therapy, or professional health guidance.
8.2. Before beginning any new exercise program or following training advice on the Platform, you should consult with a qualified healthcare professional, particularly if you have any pre-existing health conditions, injuries, or concerns.
8.3. You acknowledge that physical activity carries inherent risks, including the risk of injury. You participate in any training activities at your own risk. Mate Academy Oy, its employees, contractors, and Coaches shall not be liable for any injuries, damages, or losses sustained as a result of following training content or participating in coaching sessions.
8.4. For users under 18, a parent or legal guardian assumes all responsibility for monitoring the minor's physical activities and ensuring they are appropriate.
9.1. To the maximum extent permitted by applicable law, Mate Academy Oy and its directors, officers, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, arising out of or related to your use of the Service.
9.2. Our total aggregate liability for all claims arising out of or related to these Terms or the Service shall not exceed the greater of (a) the amounts you have paid to us in the 12 months preceding the claim, or (b) €100.
9.3. The Service is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
9.4. Nothing in these Terms shall limit or exclude liability for (a) death or personal injury caused by negligence; (b) fraud or fraudulent misrepresentation; or (c) any liability that cannot be lawfully limited or excluded under Finnish law, including mandatory consumer protection rights.
You agree to indemnify, defend, and hold harmless Mate Academy Oy and its officers, directors, employees, contractors, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorney's fees) arising out of or related to (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any rights of any third party; or (d) your User-Generated Content.
11.1. We may suspend or terminate your account and access to the Service at any time, with or without cause, and with or without notice. Reasons for termination may include, but are not limited to, violations of these Terms, fraudulent activity, abusive behavior, or extended inactivity.
11.2. Upon termination: (a) your right to access and use the Service ceases immediately; (b) we may delete your account data after a reasonable retention period; (c) any outstanding payment obligations remain due; (d) provisions of these Terms that by their nature should survive termination shall survive (including Sections 6, 9, 10, and 14).
11.3. You may delete your account at any time by contacting us at [email protected]. Account deletion is subject to our data retention obligations under applicable law.
12.1. We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.
12.2. We may update these Terms from time to time. Material changes will be communicated to you by email or through a prominent notice on the Platform at least 14 days before they take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.
The Service integrates with third-party services including but not limited to Stripe (payment processing), Clerk (authentication), and DigitalOcean (hosting and storage). Your use of these third-party services is subject to their respective terms and privacy policies. We are not responsible for the practices or content of any third-party services.
14.1. These Terms shall be governed by and construed in accordance with the laws of Finland, without regard to its conflict of laws principles.
14.2. Any disputes arising out of or related to these Terms or the Service shall first be attempted to be resolved through good-faith negotiation between the parties.
14.3. If a dispute cannot be resolved through negotiation, consumers residing in the European Union may submit the dispute to the Consumer Disputes Board of Finland (kuluttajariitalautakunta, www.kuluttajariitalautakunta.fi) for resolution. You may also use the European Commission's Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.
14.4. For non-consumer disputes, the dispute shall be finally resolved by the District Court of Helsinki (Helsingin käräjäoikeus) as the court of first instance.
Your personal data is processed in accordance with our Privacy Policy, which forms an integral part of these Terms. By using the Service, you acknowledge that you have read and understood our Privacy Policy.
Mate Academy Oy shall not be liable for any failure or delay in performing its obligations under these Terms if such failure or delay results from circumstances beyond its reasonable control, including but not limited to natural disasters, pandemics, war, terrorism, government actions, power outages, internet disruptions, or third-party service failures.
17.1. Entire Agreement. These Terms, together with the Privacy Policy, constitute the entire agreement between you and Mate Academy Oy regarding the Service and supersede all prior agreements.
17.2. Severability. If any provision of these Terms is found to be invalid or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
17.3. Waiver. The failure of Mate Academy Oy to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
17.4. Assignment. You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction.
17.5. Language. These Terms are provided in English. In the event of any conflict between the English version and any translation, the English version shall prevail.
If you have any questions about these Terms, please contact us:
See also: Privacy Policy